Last Updated: September 1, 2026

Archihub respects your privacy and is committed to explaining clearly how personal information is collected and used.

This Privacy Policy applies to Archihub.io and related websites, applications, marketplace tools, professional profiles, project features, payment functionality, communications, and services operated by Acostudio, Inc. (“Archihub,” “we,” “us,” or “our”).

By using Archihub, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Archihub is a marketplace and professional network serving architecture, engineering, design, planning, visualization, construction-related, and other professional communities.

The Platform connects Owners, businesses, institutions, governmental entities, professionals, specialists, and organizations.

For privacy inquiries:

Archihub by Acostudio, Inc.
Website: https://archihub.io
Email: Info@ArchiHub.io
Phone: +1 (407) 437-4632

2. Information We Collect

The information we collect depends on how you use Archihub.

Account and Contact Information

We may collect information such as:

• name;
• username;
• email address;
• telephone number;
• account credentials;
• account type;
• organization or company;
• communication preferences.

Professional and Profile Information

Providers and organizations may submit information including:

• professional title;
• biography;
• profile photograph;
• business name;
• professional discipline;
• specialties;
• skills;
• education;
• professional experience;
• certifications;
• licenses;
• awards;
• languages;
• services;
• rates;
• availability;
• portfolio information;
• project history;
• photographs, renderings, plans, videos, or other uploaded materials.

Information users choose to publish on a public profile may be visible to anyone using the Platform and, in some cases, to search engines.

Project and Marketplace Information

When you use marketplace features, we may collect:

• project descriptions;
• budgets;
• proposals;
• bids;
• milestones;
• project status;
• attachments;
• deliverables;
• reviews;
• ratings;
• transaction history;
• dispute information.

Communications

We may process communications sent through Archihub, including messages between users, support requests, dispute communications, notifications, feedback, and other correspondence.

This information may be used to provide Platform functionality, investigate complaints, prevent fraud, enforce our Terms, or support users.

Payment and Transaction Information

Payments may be processed by third-party payment providers.

Depending on the transaction, we may receive information such as:

• transaction amount;
• payment status;
• billing information;
• payout status;
• payment-provider identifiers;
• refunds;
• chargebacks;
• fees;
• tax-related information.

When payment-card or banking information is collected directly by a payment processor, Archihub generally does not receive complete card or banking credentials.

Location Information

Archihub provides geographic discovery features.

We may collect:

• city;
• state or region;
• country;
• professional or business address;
• project location;
• latitude and longitude associated with submitted locations;
• approximate location derived from network information;
• device or browser geolocation when you explicitly grant permission.

Public professional locations may appear on profiles, maps, search results, or discovery features.

You can deny browser or device geolocation permission, although some location-based functionality may then be unavailable.

Device, Usage, and Technical Information

When you access Archihub, we may automatically collect:

• IP address;
• browser type;
• operating system;
• device information;
• referring pages;
• pages visited;
• dates and times of access;
• session information;
• cookies and similar technologies;
• error and diagnostic data;
• security logs;
• interactions with Platform features.

Newsletter and Marketing Information

If you subscribe to newsletters or marketing communications, we may collect your email address, subscription status, and interaction with those communications.

You can unsubscribe from promotional emails using the unsubscribe mechanism included in the communication.

3. How We Collect Information

We may collect information:

• directly from you;
• automatically when you use the Platform;
• from another Archihub user when necessary for a project or transaction;
• from payment, security, mapping, hosting, communications, or other service providers;
• from publicly available sources when necessary for credential or business verification;
• from integrations you choose to connect to Archihub.

4. How We Use Personal Information

We may use information to:

• create and manage accounts;
• create and display professional profiles;
• provide search and geographic discovery;
• connect Owners and Providers;
• operate project listings and proposals;
• facilitate communications;
• process transactions and payouts;
• administer memberships and Platform fees;
• manage reviews and ratings;
• provide support;
• investigate disputes;
• prevent fraud and abuse;
• verify accounts or credentials where applicable;
• secure the Platform;
• maintain logs and backups;
• improve Platform functionality;
• analyze Platform performance;
• personalize user experiences;
• send transactional notifications;
• send marketing communications where permitted;
• comply with legal, regulatory, tax, and accounting requirements;
• enforce our Terms of Service.

5. Public Information

Archihub is designed in part as a professional discovery network.

Information you intentionally publish to a public profile may be visible to:

• registered users;
• unregistered visitors;
• search engines;
• prospective clients;
• other professionals;
• organizations and institutions.

Public information may include your name, profile image, profession, organization, approximate professional location, portfolio, qualifications, services, reviews, and other information you elect to display.

Do not publish personal or confidential information that you do not want publicly accessible.

6. How We Share Information

We may share information in the following circumstances.

With Other Users

Information necessary for profiles, projects, proposals, communications, transactions, reviews, or collaboration may be shared with the users involved.

Service Providers

We may use companies that provide:

• payment processing;
• cloud hosting;
• data storage;
• cybersecurity;
• fraud prevention;
• maps and geolocation;
• email delivery;
• analytics;
• communications;
• customer support;
• website infrastructure;
• database management.

These providers may process information on our behalf as necessary to perform their services.

Professional Advisers

Information may be shared with attorneys, accountants, auditors, insurers, consultants, or other professional advisers when reasonably necessary.

Legal and Safety Requirements

We may disclose information when we reasonably believe doing so is necessary to:

• comply with law, regulation, court order, or legal process;
• respond to lawful government requests;
• investigate fraud or abuse;
• enforce our agreements;
• protect users;
• defend legal claims;
• protect the rights, property, or security of Archihub, Acostudio, Inc., or others.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, corporate reorganization, sale of assets, or similar business transaction, subject to applicable law.

With Your Direction or Consent

We may share information when you request, authorize, or consent to the disclosure.

7. Sale and Sharing of Personal Information

Archihub does not currently sell personal information for monetary consideration.

We also do not currently use personal information for cross-context behavioral advertising in a manner we understand to constitute a “sale” or “sharing” requiring an opt-out under applicable U.S. state privacy laws.

If our practices change, we will update this Privacy Policy and provide any privacy controls or notices required by law.

8. Cookies and Similar Technologies

Archihub may use cookies, local storage, pixels, session technologies, or similar tools to:

• keep users signed in;
• maintain sessions;
• remember preferences;
• secure accounts;
• prevent fraud;
• understand Platform usage;
• improve performance;
• measure communications or marketing effectiveness.

Some cookies are essential to Platform operation.

Where legally required, users may be presented with choices concerning non-essential cookies.

Browser settings can also be used to control certain cookies, although disabling essential cookies may affect Platform functionality.

9. Do Not Track and Privacy Preference Signals

Some browsers provide a “Do Not Track” setting. Because there is no universally implemented standard governing all Do Not Track signals, Archihub may not respond to traditional Do Not Track settings.

Archihub does not currently sell personal information or use it for cross-context behavioral advertising as described above.

If our practices change in a manner requiring recognition of legally valid browser-based opt-out preference signals, we will implement applicable requirements and update this Policy.

10. Embedded Content and External Services

Archihub pages may contain maps, videos, images, social-media features, payment interfaces, or other content provided by third parties.

Interacting with these services may allow the third-party provider to collect information under its own privacy policy.

We encourage you to review the privacy practices of services you choose to use.

11. Portfolio Images and Metadata

Images uploaded to Archihub may contain embedded metadata, including EXIF location information.

Users should remove sensitive metadata before uploading material they intend to make public.

Archihub may process or optimize uploaded media, but we do not guarantee that all embedded metadata will automatically be removed.

12. Legal Bases for Processing

Where laws such as the European Union General Data Protection Regulation or United Kingdom GDPR apply, we process personal information under one or more appropriate legal bases, including:

Contract

Processing necessary to create your account, provide requested Platform functionality, process transactions, or perform our agreement with you.

Legitimate Interests

Processing reasonably necessary to operate, secure, improve, and protect Archihub, prevent fraud, support users, and develop our services, where those interests are not overridden by your rights.

Consent

Processing based on your consent, such as certain marketing, cookie, or precise-location activities where consent is required.

You may withdraw consent where applicable.

Legal Obligation

Processing necessary to meet legal, regulatory, tax, accounting, law-enforcement, or compliance obligations.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including operation of the Platform, completed transactions, security, fraud prevention, dispute resolution, tax and accounting requirements, enforcement, and legal compliance.

Retention periods vary according to the type of information.

For example:

• active account information is generally retained while the account remains active;
• project and transaction records may be retained after account closure when necessary for legal, financial, dispute, or fraud-prevention purposes;
• public profile information is generally removed or deactivated when an account is closed, subject to backups and legal retention;
• security and technical logs may be retained for a reasonable security and operational period;
• marketing information may be retained to maintain opt-out preferences.

We may retain de-identified or aggregated information that can no longer reasonably identify an individual.

14. Data Security

Archihub uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

No internet-based service can guarantee absolute security.

Users are also responsible for maintaining secure passwords, protecting account credentials, and promptly notifying Archihub of suspected unauthorized access.

15. International Users and Data Transfers

Archihub is intended to connect professionals and clients internationally.

As a result, personal information may be processed in the United States and in other countries where Archihub or its service providers operate.

Those countries may have privacy laws different from those of your jurisdiction.

Where required, we use legally recognized mechanisms or safeguards for international transfers of personal information.

16. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information.

These may include the right to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion;
• obtain a copy of certain information;
• object to or restrict certain processing;
• withdraw consent;
• opt out of certain marketing;
• opt out of certain forms of sale, sharing, or targeted advertising where applicable;
• appeal certain privacy-request decisions where required by law;
• receive equal service when exercising applicable privacy rights.

These rights are subject to legal exceptions.

Archihub may need to verify your identity before completing a request.

To submit a privacy request, contact:

Info@ArchiHub.io

Please include sufficient information for us to identify your account and understand the request.

Authorized agents may submit requests where permitted by law and where appropriate authorization can be verified.

17. California Privacy Information

California residents may have rights under California privacy laws where those laws apply to Archihub, including rights relating to access, correction, deletion, portability, and certain uses or disclosures of personal information.

Archihub does not currently sell personal information for monetary consideration.

If Archihub becomes subject to additional California opt-out requirements or begins engaging in activities defined as selling or sharing personal information, applicable notices and controls will be provided.

California users may submit privacy requests using the contact information in this Policy.

18. European Economic Area and United Kingdom Users

Where applicable, individuals located in the European Economic Area or United Kingdom may have rights to:

• access their personal data;
• correct inaccurate data;
• request erasure;
• restrict processing;
• object to certain processing;
• receive portable data;
• withdraw consent;
• lodge a complaint with an appropriate data-protection authority.

Certain rights depend on the applicable legal basis and circumstances of processing.

19. Children’s Privacy

Archihub is a professional marketplace and is not intended for children under 18 to independently create transactional accounts or enter into marketplace contracts.

We do not knowingly collect personal information from children for those purposes.

If you believe a child has provided personal information to Archihub without appropriate authorization, contact us at Info@ArchiHub.io.

20. Email and Communications

We may send service-related communications necessary for your account, projects, transactions, security, or Platform operation.

You may not be able to opt out of essential transactional communications while maintaining an active account.

Promotional communications can be unsubscribed from using the instructions contained in the message.

21. Account Closure and Deletion

Users may request account closure or deletion of eligible personal information.

Some records may remain where necessary for:

• completed transactions;
• financial reporting;
• taxes;
• chargebacks;
• dispute resolution;
• fraud prevention;
• legal compliance;
• Platform security;
• enforcement of agreements.

Information retained solely in backups may remain until those backups are overwritten in the ordinary course.

22. Changes to This Privacy Policy

We may update this Privacy Policy when our Platform, technology, service providers, business practices, or legal requirements change.

The “Last Updated” date indicates the latest revision.

Material changes may also be communicated through the Platform or by email where appropriate.

23. Contact Us

For questions, privacy requests, complaints, or concerns:

Archihub by Acostudio, Inc.
Website: https://archihub.io
Email: Info@ArchiHub.io
Phone: +1 (407) 437-4632